We ran several rounds of prototype testing to understand how best to design the interface as well as the physical kiosk itself. The testable prototype involved a mockup in Figma which was projected onto a wall. Testers were able to use a pen to interact with the “screen“ and performed a mock alteration selection. They were asked to scan a clothing item, take body measurements, select their desired service, and checkout.

Our process involved usability testing and rapid iterative testing, as we tweaked aspects of the design between testing rounds. We iterated our whole design thrice based on feedback given to us in interviews and observations during the testing. The data gleaned by testing each iteration led us to creating a refined prototype catered specifically to our user needs.